FREQUENTLY ASKED QUESTIONS
You can contact a support representative at any time.
Yes, our service is made with mobile in mind as most of our subscribers want to bring their books with them everywhere. If it's a modern smartphone, laptop, tablet or desktop it will work. Many other handhelds (such as Kindle) that come with a web browser will also work.
Pick any common browser like Chrome, Firefox, Safari, Opera or Internet Explorer running Windows, Mac OS, iOS, Android, Windows Phone or Linux and it will work perfectly.
Yes, in fact that's the way Ebookent is intended to be used. Listen to music on your iPhone, read books on your Android smartphone and listen to audiobooks on your laptop! Our content is very dynamic.
BILLING AND MEMBERSHIP
Feel free to cancel whenever you wish. Naturally you will retain access for the remainder of the term you've already paid for and no further charges will be sent.
Ebookent refund policy:
i) We issue a refund to you if you had technical issues with Ebookent's service, if we billed you by mistake or there was fraud involved.
ii) Being dissatisfied with the service provided may make you eligible for a refund.
Please call 1-877-252-9708 for further assistance by live support. A fuller description of the Refund Policy can be found in our Terms of Service.
Give Ebookent 24 hours to send a confirmation email after requesting a refund. Your bank account will get the refund in less than 7 days. Call our toll-free support number to find out more 1-877-252-9708.
You can expect new content daily. We are confident in offering you the most complete library possible.