SUPPORT

You can contact a support representative at any time.

FREQUENTLY ASKED QUESTIONS

You can contact a support representative at any time.

TECHNICAL INQUIRIES

Contact technical support. We strive to respond within 24 hours for all technical complaints. Include details such as device, browser and operating system.

Yes, our service is made with mobile in mind as most of our subscribers want to bring their books with them everywhere. If it's a modern smartphone, laptop, tablet or desktop it will work. Many other handhelds (such as Kindle) that come with a web browser will also work.

Pick any common browser like Chrome, Firefox, Safari, Opera or Internet Explorer running Windows, Mac OS, iOS, Android, Windows Phone or Linux and it will work perfectly.

You should contact technical support. They're there to help! Describe your issue in as much detail as possible and they will be better able to help you.

Yes, in fact that's the way Ebookent is intended to be used. Listen to music on your iPhone, read books on your Android smartphone and listen to audiobooks on your laptop! Our content is very dynamic.

Do you have Adobe Digital Editions on your device? Get it installed by following their instructions here. If that does not work, fill out the online support form.

You bet! Just contact us toll-free at 1-877-252-9708 for assistance.

BILLING AND MEMBERSHIP

You should call our toll-free number 1-877-252-9708 or email our support team support@ebookent.com.

Our live representatives can help you if the cancellation didn't go through. There should be no further charges as soon as you successfully cancel your membership.

Feel free to cancel whenever you wish. Naturally you will retain access for the remainder of the term you've already paid for and no further charges will be sent.

Call support at 1-877-252-9708 to cancel your membership. Or fill out the form by clicking here.

Ebookent refund policy:
i) We issue a refund to you if you had technical issues with Ebookent's service, if we billed you by mistake or there was fraud involved.
ii) Being dissatisfied with the service provided may make you eligible for a refund.

Please call 1-877-252-9708 for further assistance by live support. A fuller description of the Refund Policy can be found in our Terms of Service.

Refund Status:
Give Ebookent 24 hours to send a confirmation email after requesting a refund. Your bank account will get the refund in less than 7 days. Call our toll-free support number to find out more 1-877-252-9708.

You can expect new content daily. We are confident in offering you the most complete library possible.

Let's help you fix that. Email requests@ebookent.com and we'll see what we can do.


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